COVID-19 UPDATE

We work with trusted partners to take all necessary safety precautions to minimize the contagion risks presented by the current global pandemic.

There may be some border restrictions put in place by national governments that can affect the delivery and / or delivery of your order. For more information, send email to suporte@studioalegriia.pt.

 

SCHEDULE

Monday to Friday from 9:00 am to 7:00 pm.

Exception: holidays and days / times used by logistics companies in which they are not operating at 100%.

 

REQUESTS

All of our orders are shipped from our head office, Anadia (Portugal).

At check-out, shipping is available to your location and / or country.

All shipments are made with registration.

The delivery address cannot be changed after the order has been shipped.

We are here to help you in whatever you need, please contact us for suporte@studioalegriia.pt if you have any questions or concerns about the shipment and / or delivery of your order.

 

DELIVERY TIMES

Delivery times may vary depending on the carrier and the local / country of delivery:

• Continental Portugal – Delivery between 24h and 72h (carrier AveiroFast);
• Açores Island and Madeira Island – Delivery between 3 to 7 days (carrier CTT Portugal); and
• European Union, Switzerland and the United Kingdom – Delivery between 3 to 7 days (carrier CTT Portugal and AveiroFast).

Studio Alegriia is not responsible for delays and unforeseen events that may happen during delivery.

 

SHIPPING COSTS

At check-out, shipping is available to your location and / or country.

Free shipping to Portugal on orders over 60 €.

 

TAXES AND FEES

European Union

All taxes and fees are included.

Outside the European Union

Orders outside the European Union may be subject to local import taxes, duties and / or customs. Studio Alegriia has no control over these charges and can’t predict what they may be.

Shipping costs are calculated and displayed at checkout.

We strongly advise you to use an address where there is someone, during the day, to ensure that the order is received and picked up on the first delivery attempt.

See our Terms and Conditions for more information.